I had been looking for a bike for awhile. I called and talked to Bill. He was very straight forward and gave me great information on the bike. He was really easy to talk to and is very knowledgable. Being intrested the bike he sent me over a full service record and a lit of items on the bike. Before I could even respond back he called and asked to see what I thought and answered more of my questions. I ended up buying the bike. I was great working with Bill. (Employee: Bill Scheskie)